1 reviews | Active since Mar 2017
DISAPPOINTED
<p>I have been contacted by Vodacom online on Monday 20 Feb 2017. The consultant upgraded me by telling me that I will pay less on my current contract which was due for upgrade, but never explained to me that this is a new upgrade and I will not receive a handset with the upgrade. I tried phoning the online section on ********** 4 and spoke to Andriesa. She promised to get the consultant who upgraded me, to phone me back. Nobody phoned me up to date. I don't want this upgrade and I want to warn everybody against this phone calls </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
As per telephonic discussion,feedback provided.
Regards
FM
Best regards,
As per telephonic discussion,feedback provided.
Regards
FM
Best regards,
