JG
Jason G

1 reviews | Active since Jan 2013

27 Oct 2016, 16:59

Disappointed !

<p>Been with Vodacom for over 20y multiple accounts & Really disappointed with your 111 / Designated Red crew call centre - been trying to resolve a billing issue which is to Vodacom advantage. I have spoken to numerous agents over the last week and manger today Ernest Manyenye with no relief - I have over 50min of recordings of all the confusion & lack of service......</p>

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Replies (1)
Vodacom
Vodacom's reply28 Oct 2016, 07:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,