AW
Ashleigh W

1 reviews | Active since Mar 2016

11 Oct 2016, 16:21

DISAPPOINTED

<p>In all the years I have been a client of vodacom I am so very disappointed with the service!</p> <p>I upgraded my phone over the phone with a lady called sibeya, first she messed it up by cancelling the order only to find out the next day when I phoned... she re ordered it and said I would get it in 3-5 days... i phoned her yesterday and she said i would get it today....but still no phone..... another guy told me I should have got it last week.....she seems to jnow nothing she was supposed to phone the warehouse and get back to me.... it is now past 4 RAM closes at 5....... WHAT THE HELL!! I WANT MY DAMN PHONE!</p>

0
Replies (2)
Vodacom
Vodacom's reply12 Oct 2016, 06:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

AW
Ashleigh W's update13 Oct 2016, 10:38
Reviewer Update

Hahaha fat joke still no one has phoned me.... this is pathetic i think I must go to cell c s buy out contract cause not even their service is this ****!