AC
Alicia C

1 reviews | Active since Jul 2016

01 Jul 2016, 05:06

Disappointed

<p>Im with vodacom my whole life, but ever since december when i upgraded i must phone vodacom headoffice to asked them when im getting my 1G data for witch my paying each month, its been 8months and still no progress. Every month im getting my airtime and sms but no data so im running out of my airtime and no refund,, im very disappointed in vodacom head office. Both om my contracts have the same problem, so today i must phone again. My number is ********** 541 and ********** 480 both of us is strackeling for 8months know and every time they say its active now</p>

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Replies (1)
Vodacom
Vodacom's reply01 Jul 2016, 05:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team