Disappointed

Item: Vodacom
Rating: 1
Author: Bongiwe M

They should actually be on 0'*** star..I am so upset...Vodacom has not been debiting their money for my contract phone and I called to confirm why only to be told that I should pay more money yet they are the ones that have not been taking money from my account...both people that I spoke to were so rude...I am so upset..I wouldnt want anyone to go through the same experience as I did...not even my worst enemy

Helpful (0)

Replies (2)

Vodacom's replyOfficial

02 Jul 2019, 08:20

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply02 Jul 2019, 08:20

Official

Best regards,

Vodacom's replyOfficial

05 Jul 2019, 13:42

Dear Customer,

We tried to reach you few times with no success.

Let us know once you available so we can look into your query and assist.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply05 Jul 2019, 13:42

Official

Dear Customer,

We tried to reach you few times with no success.

Let us know once you available so we can look into your query and assist.

Regards,
Vodacom Consumer Website Team

Best regards,

Disappointed

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