WA
Waleed A
1 reviews | Active since Jan 2019
10 Jan 2019, 15:08
Disappointed
On 5 January I logged my dispute with vodacom, they called me on Monday asking for the contract number in dispute and since then I have not heard back from them. I don't understand why one is to complete all the relevant references when logging a dispute but they still call to ask for it!!
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Vodacom's replyOfficial
10 Jan 2019, 15:17 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Jan 2019, 15:17
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,