disappointed

i am very unhappy with the service i have been getting from Vodacom, i cannot be calling every month to find out what is happening with the products i normally get on a monthly basis. i called last month and i was assured that it was fixed and to my surprise today is the 1st and i didn't receive the data that i was supposed to receive. You guys are quick to deduct your money, i have never missed a payment but if this is the kind of service I'm paying for then i might as well move to where i will be valued as a customer. Super disappointed.