Disappointed.
When i have done the simswap i am definitely ending this stupid relationship with vodacom. The most stupid network ever. I told them years back when i was having airtime issues that i do not have any contract with any company. they have been giving me wrong numbers all the time. Now i lost my phone and wanted to do a sim swap and i can not do it because my number is on contract and then they gave me a wrong number again. Vodacom is indeed a stupid company and only stupid people should use this network not me. I am tired of their stupidity. Since i lost my phones on Saturday my Cellc number has been done now i am just struggling with this stupid network. my vodacom number is ********** 068 but then it's not working cause I am still waiting.
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Replies (2)
Vodacom's replyOfficial
11 Sept 2018, 16:15Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Sept 2018, 16:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Sept 2018, 17:55Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, we have advised accordingly.
Regards
Consumer Website Team
Best regards,
Vodacom's reply12 Sept 2018, 17:55
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, we have advised accordingly.
Regards
Consumer Website Team
Best regards,