Disappointed

Further to my complaint on sat 23rd jan 2016 regarding my sumsung note 5 which is only 22days old. I had taken my phone to vodacom repairs in umhlanga ridge and had asked them to place send my phone to sumsung head office in Johannesburg and not to any other sumsung repair centre in durban as i had a bad experience with sumsung in riverhorse valley.<br> <br> Dispite me telling them that i wanted my phone going to Johannesburg, they went against me and sent it to the sumsung Umhlanga repair centre.<br> <br> They now have advised me that they cannont repair my phone as it is my fault and a lady from the vodacom repair in umhlanga ridge had no customer service what so ever.<br> <br> I am really disappointed in the service i am receiving from Vodacom and sumsung. <br> <br> Vodacom and sumsung are always ready to make a sale but unable to give customer service.<br> <br> Really Disappointing. To date i have not received a call from sumsung head office or the regional manager of sumsung durban.