Disappointed

So I got a SMS stating that my account is arrears R88.18, yet I paid my invoice amount due the end of October 2015. So I call and told then I was charged a admin fee which I wasn't informed about at all. Spoke to a Kyle and someone else at the online department saying they will get it sorted out for me by getting Michelle to call me back this morning as that's were the problem all started. So I never got a call from Michelle so I decided this afternoon I will try an call her because I got another voice recorded call saying my account is in arrears and I need to get it sorted before my line gets cut. Only to find out that the 2 guys I spoke to yesterday never passed the message on to Michelle to get my problem sorted.<br> <br> I am extremely ****ed off with Vodacom because everytime I am due a upgrade there is a bladdy problem and it isn't even my fault.<br> <br> Starting to really regret swopping from MTN to Vodacom!!!