WW
Welmar W

1 reviews | Active since Jan 2019

02 Jan 2019, 15:26

Disappearing of airtime

This happens quite frequently, I will load airtime on my phone, not making or receiving a phone call, also no data usage, because I have wifi, so no reason whatsoever for my airtime to disappear. Vodacom, what are you doing? Not only are you the most epensive network in South Africa, it seams that you are also the most dishonest. I am very displeased.

0
Replies (1)
Vodacom
Vodacom's reply03 Jan 2019, 09:16
Official
Dear Customer, 

Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team