DISAPPEARING MONEY

<p>I upgraded on 15 October 2016 and a sim swop was done.</p> <p>On 16 /10 did a Top up of R 500.00</p> <p>On 26/10 did a Top up of R 500.00</p> <p>On Sunday 6/11 did a Top up of R500.00 and it immediately disappears.</p> <p>On Monday 7/11 did another Top up of R150.00 and was left with 1c in my cellphone account.</p> <p>Went to Vodacom on Tuesday 8/11 and spend 2 hours there just to get a reference.</p> <p>I e mailed the lady the same day to confirm the problem and again on Thursday 10/11 with my problem not near its end.</p> <p>Top up again on 10/11 just to see if the problem was solved and it also disappeared.</p> <p>Top up my Data bundle on 15/11 and it also immediately disappears .</p> <p> </p> <p>I have until now spend R738.00 on my phone that I cannot use.</p> <p>Vodacom is not helping and I lose valuable time trying to sort this out.</p> <p> </p> <p> </p>