MM
Mandisa M
1 reviews | Active since Mar 2021
17 Mar 2021, 20:18
Disappearing minutes and airtime
Vodacom *** my airtime and minutes have been disappearing for weeks now. I can't get through to your call center and when you do eventually call back the call is not even a minute cause it gets cut off. Can someone please explain to me what's going on with my airtime and minutes. How do I load 60mins but they are exhausted in 5 and worse the airtime also depletes just as fast
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Vodacom's replyOfficial
18 Mar 2021, 07:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Mar 2021, 07:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team