NM
NEO M
1 reviews | Active since Apr 2020
10 Aug 2023, 19:58
Disappearing Data with no duty to account by service provider
Bought 10gb data and it was depleted in 1 day, when I ask breakdown of usage, they give me the previous 10days breakdown. I am thinking of porting to keep my number.
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Vodacom's replyOfficial
11 Aug 2023, 07:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Aug 2023, 07:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team