NM
Nyiko M

1 reviews | Active since Jul 2016

15 Nov 2017, 12:24

Disappearing data n airtime

So today I bought Airtime, bought 150mb of data n talk time minutes. Use gps to work. After 3 hours I get an SMS saying I have less than 30mb then I went on the app to buy data. Guess what I have R0 and no data at all. I'm sick n tired of vodacom shame

0
Replies (1)
Vodacom
Vodacom's reply15 Nov 2017, 12:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,