TG
TYRON G

1 reviews | Active since May 2023

03 May 2023, 16:04

Disappearing Data

I am very disappointed, as vodacom is supposed to be the best network. I bought a 2gb anytime data bundle valid for 14 days and after an hour the bundle depleted even though I was only using whatsapp, I phoned the call center and the agent told Me that I must've used that 2gigs in one hour... Very disappointing and it shows that vodacom is unreliable.

0
Replies (1)
Vodacom
Vodacom's reply04 May 2023, 07:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team