TG
TYRON G
1 reviews | Active since May 2023
03 May 2023, 16:04
Disappearing Data
I am very disappointed, as vodacom is supposed to be the best network. I bought a 2gb anytime data bundle valid for 14 days and after an hour the bundle depleted even though I was only using whatsapp, I phoned the call center and the agent told Me that I must've used that 2gigs in one hour... Very disappointing and it shows that vodacom is unreliable.
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Replies (1)Vodacom's replyOfficial
04 May 2023, 07:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 May 2023, 07:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
