RL
Reinhardt L
1 reviews | Active since Mar 2012
08 Sept 2020, 09:08
Disappearing data
It appears that as soon as loadshedding ahs ended, that my prepaid data just disappears. This has happened on x4 occasions now since the reintroduction of loadshedding. Does anyone else have this issue with Vodacom?
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Replies (2)
Vodacom's replyOfficial
08 Sept 2020, 10:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Sept 2020, 10:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RL
Reinhardt L's updateReviewer Update
05 Oct 2020, 09:16I received an SMS requiring me to rate the consultant's service, although I had never even had contact with one of your consultants. Vodacom's general experience is decreasing in many people's eyes, so you better start pulling up your socks.
RL
Reinhardt L's update05 Oct 2020, 09:16
Reviewer Update
I received an SMS requiring me to rate the consultant's service, although I had never even had contact with one of your consultants. Vodacom's general experience is decreasing in many people's eyes, so you better start pulling up your socks.