MC
Marcus C
1 reviews | Active since May 2020
13 May 2020, 23:06
Disappearing Data
I had recently purchased a 5 GB data bundle, after a while, after barely using the data, I had discovered that almost 3 GB has been used which I do not know how it could have been that much. I am very unsatisfied with Vodacom at the moment! If they keep this up, then I will have no choice but to switch to a new, more reliable mobile network.
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Vodacom's replyOfficial
14 May 2020, 08:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 May 2020, 08:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team