1 reviews | Active since Jul 2011
DISAPPEARING DATA AND AIRTIME FROM VODACOM
Please can someone show me how to see where our data and airtime have disappeared to? We can view our account but we cannot see any itemization for where all our data has been used up? This is very frustrating as we get no low data warning. And have been recharging 3 to 4 times per month and still keep running out. Mobile data usage is already switched OFF for most apps so please do not send some generic response telling me to change my phone settings.
I just want to know WHERE I can see my itemised data and airtime usage!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
