kM
kananelo M

1 reviews | Active since Feb 2014

02 Jun 2017, 22:49

disappearing data and airtime and excuses

I've grown do frustrated with Vodacom and data that I buy but disappears without notice and airtime too. When I called their call centre I got no help and supporting this habit is expensive and I feel ****** by Vodacom. At first I thought it was I in fault but now I see I'm being taken for a ride. I'm fed up

0
Replies (1)
Vodacom
Vodacom's reply03 Jun 2017, 07:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team