MS
Monique S
1 reviews | Active since Aug 2016
30 Jul 2021, 15:11
Disappearing Data!??!??!?!?!?!?!?
Wow Vodacom...Second complaint in a span of a few weeks. So today I was running a little short on data and decided to do the Just 4 You advance of 750mb data until midnight. I did it twice today and never received the data. However, useless Vodacom will deduct this from my account come end of August. You will credit it on my account. I will not pay for something I never got. I have all the evidence so let's go Vodacom
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Vodacom's replyOfficial
31 Jul 2021, 11:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jul 2021, 11:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team