Disappearing Data

<p>At the outset I want to say that Vodacom's customer service is appalling. In fact it does not exist.</p> <p> </p> <p>In August 2016 I received a call to purchase a mobile wifi device. At the time I thought it was a good idea, However, at the outset I experienced problems, However, the worst was still to come, as my data started disappearing. As time went by the problem escalated. I have been to Vodacom stores in Somerset West, Waterfront, Blue route (BlueRoute is the worst by the way) and Cavendish. An employee in Constantia Mall had the audacity to tell me he is going beyond the call of duty.</p> <p> </p> <p>Every time I buy additional data over and above my free gigs it says you have run out of data. It's just not possible. This has been going on since April. The last straw was on Wednesday the 21st June. I bought data at approximately 17h00 hours. It lasted an hour. This is unacceptable. Vodacom are quick to take your money but provide zero service. They will also not acknowledge that there is a problem.</p> <p> </p>