1 reviews | Active since Jan 2017

21 Apr 2017, 13:44

Disappearing Data

<p>My Dataseems to be running out in an amazing fast manner.</p> <p>I use my ****le to connect when I am on the road or not in my office, but still I seem to be using 2-3Gig per week. </p> <p>I do not download movies or any other ****.</p> <p>Its Emails and little bit of facebook.</p> <p> </p> <p>Vodacom's reply when I talked to them is that I must remember I am now dealing with a superior network provider and they offer LTE and not just normal 4G........ I am based in Ga-Rankuwa, we are lucky if we get 3 g connection.</p> <p> </p> <p>I need someone of vodacom to come back ASAP, or I will just move the company telephones and data to a service provider that is not Superior, but that you can trust not to ***** Data from their customers.</p> <p> </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply21 Apr 2017, 14:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team