<p>I have over the past few months noticed a discrepency between my own data usage vs the data usage reporting by Vodacom (via the app). Yesterday I finally got proof. I installed a wireless network through a 3rd party yesterday with uncapped internet. Late afternoon I checked my data balance on my phone which was 173mb. I switched off my mobile data and comnected to my new wifi. I took a screenshot of the app report. This morning first thing I again checked my balance via the app and it shows I have 0mb available. How on earth is this possible. How can my cell data deplete overnight whilst my mobile data was switched off??? This is pure ****************. I sincerely hope Vodacom reacts to this post as I need some answers.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.