RD
Ruth D
1 reviews | Active since Feb 2014
04 Mar 2017, 20:43
Disappearing data
<p>I got an SMS stating that I've got below 250mb available in my device. Literally 4 minutes later and I get a message saying that I've got below 100mb remaining. How the hell does that work? I am quite sick of how data just keeps disappearing. This is not the first time. Then you tell me it's because of the apps on my phone. I was doing nothing but scrolling down a website. Not downloading or watching anything. Absolutely sickening! Get your act together vodacom! </p>
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Vodacom's replyOfficial
05 Mar 2017, 07:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Mar 2017, 07:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,