Disappearing data
<p>Bought airtime yesterday and loaded data and once again vodacom immediately sent me messages saying my data is less than. I'm really disappoint that each time this must happen and when calling the customer care they don't know why. I want my data or airtime back.</p>
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
07 Feb 2017, 13:38Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Feb 2017, 13:38
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
08 Feb 2017, 11:08Still waiting for someone to explain what's going on and when my airtime or data will be replaced. This is now becoming a routine at vodacom. If it's not the bad network, it's the disappearing data. Seriously don't understand how you operate. I want answers soon. This is ridiculous
's update08 Feb 2017, 11:08
Reviewer Update
Still waiting for someone to explain what's going on and when my airtime or data will be replaced. This is now becoming a routine at vodacom. If it's not the bad network, it's the disappearing data. Seriously don't understand how you operate. I want answers soon. This is ridiculous