Disappearing Data
My data keeps disappearing - Today is the 5th and more than 500MB is gone even though I am on WIFI at work and at home - please explain. HOW IS THAT POSSIBLE?
Do NOT phone me and give me excuses - I want a statement showing what used the data sent to me via email.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
06 Jul 2019, 10:41 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Jul 2019, 10:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
16 Jul 2019, 17:14Dear Customer
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling, however was unable to get hold of you after numerous attempts. Kindly let us know should you still require further assistance, alternatively contact our call centre on 082 135.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling, however was unable to get hold of you after numerous attempts. Kindly let us know should you still require further assistance, alternatively contact our call centre on 082 135.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team.
Best regards,
Vodacom's reply16 Jul 2019, 17:14
Official
Dear Customer
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling, however was unable to get hold of you after numerous attempts. Kindly let us know should you still require further assistance, alternatively contact our call centre on 082 135.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling, however was unable to get hold of you after numerous attempts. Kindly let us know should you still require further assistance, alternatively contact our call centre on 082 135.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team.
Best regards,
's updateReviewer Update
16 Jul 2019, 19:28Read my request. I said not to phone me I want the statement EMAILED to me showing where the data went. I want to SEE where the data went not hear one of your excuses
's update16 Jul 2019, 19:28
Reviewer Update
Read my request. I said not to phone me I want the statement EMAILED to me showing where the data went. I want to SEE where the data went not hear one of your excuses