1 reviews | Active since Aug 2014
<p>1. On the 3rd of January my data bundle for the month shows a zero balance without being used on the 1st and 2nd. The problem has been reported.</p> <p>2. I need data after office hours. I can't wait for Vodacom to sort out the problem.</p> <p>3. No data can be bought on the Vodacom website. It says an error acured. I have tride twenty times. The call centre can't help. Using *111# does the same.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day Daniel Van Aswegen
Thank you for making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
We have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
Kulsoem
Vodacom Escalations Support
Best regards,
Good Day Daniel Van Aswegen
Thank you for making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
We have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
Kulsoem
Vodacom Escalations Support
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.