MVdm
Mario Van der merwe

1 reviews | Active since Nov 2015

18 Nov 2016, 20:45

Disappearing data

<p>Im on a VIP RED VODACOM contract for the last 24 months and 3 times my bill was over R7000!!! Vodacom replies its data usage???? If i ask for proof on how much on what i used it,they burp bubbles!!!!! I could buy data bundle online and suddenly they blocked it! They take my money but dont send the data,i believe its theft!!!!??? Please advise me and please,vodacom,dont come with bullsh....!!!!!</p>

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Replies (2)
Vodacom
Vodacom's reply19 Nov 2016, 07:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

MVdm
Mario Van der merwe's update09 May 2017, 15:16
Reviewer Update

Vodacom has contacted me very quickly,which i thank you for and resorveld my issue and prommissed me free subscribtion for April because Vodacom sales reps **** to us and ******* us when my contract expired.

after many calls in April to make sure Vodacom stick to their promis and cancelations cornfirming the agreement, ACCOUNTS HAS SEND ME A BILL FOR APRIL??????

ACOUNTS DENY ANY NEGOTIATIONS WITH US!!!!!!!!

IM SO ****ED OF RIGHT NOW BECAUSE NOW VODACOM IS HARRASING ME ABOUT THE BILL.???? ****ING ************.