NM
Nyiko M
1 reviews | Active since Jul 2016
20 Oct 2017, 07:41
Disappearing Data
I bought 1gb data the next day I got an SMS that I had no data, I don't know where the data disappeared to, the whole week I have been buying data (just for you offers) it's either the data disappears or it's not loaded at all, I keep getting smses that my data is depleted while I just bought data
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
20 Oct 2017, 08:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Oct 2017, 08:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 Oct 2017, 11:04Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Oct 2017, 11:04
Official
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
NM
Nyiko M's updateReviewer Update
20 Oct 2017, 11:30Thank you for your response much appreciated I received the data
NM
Nyiko M's update20 Oct 2017, 11:30
Reviewer Update
Thank you for your response much appreciated I received the data