1 reviews | Active since Oct 2017
Today at 16:20 I noticed I was out of data. I recharged with 1 GB. I went to gym for about an hour and a half where the gym has wifi (Not that I was using my phone). Got home made dinner and just after 20:00 I couldn't access a website. Checked my balance and it was zero!!! What the hell are you doing Vodacom? *****ing from customers left right and center. This is not the first time I have experienced this!!! I think this is despicable business ethic. What the hell are you doing to get your systems right and how am I going to get my data back? If I could give you 0 stars I would. You're pathetic and a disgrace to anyone who knows a thing about business. I called your call center twice and got cut off after holding for ten minutes due to high call volumes. Because I am probably not the only customer you're *****ing from!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day,
Feedback has been provided.
Regards,
RM
Best regards,
Good day,
Feedback has been provided.
Regards,
RM
Best regards,
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