Disappearing data

Item: Vodacom
Rating: 1
Author: Gerhard V

I get 500 MB of data on my company phone every month. Except this month, for some reason. So I loaded a 1 GB data bundle. It ran out about 3 seconds later. I checked the data usage on my phone - I've used 14.9 MB of data this month.

I'm about a month overdue for renewing the contract. Will I stick with Vodacom?

Helpful (0)

Replies (1)

Vodacom's replyOfficial

01 Sept 2017, 15:05

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply01 Sept 2017, 15:05

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Disappearing data

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