1 reviews | Active since Oct 2016
Disappearing data
<p> </p> <p>I locked a complaint yesterday with Vodacom SR number:S3-G9R2I-IAL06</p> <p>I was promised to get feedback ASAP, more than 24hours later no feedback received? I received sms to ask me to rate their service, but how can I rate service if I didn’t even receive service yet?</p> <p>My data disappeared in one day 200mgs gone, I don’t even go on my phone during work hours seeing that we are not allowed?</p> <p>How is this possible????? I need answers and Vodacom need to refund my data.</p> <p>I ported my number from MTN to Vodacom but these days I am regretting it</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
STILL NO FEEDBAC****!!
ITS BEING 4 DAYS NOW.
I'M GOING TO CHANGE NETWORKS, I CANT BELIEVE THE SERVICE IS SO POOR.
I LOADED NEW AIRTIME AGAIN, AND ONCE AGIN IT WAS TAKEN AWAY???
I'M SUBSCRIPTED TO ANYTHING OR HAVE ANY RUNNING PROGRAMS!!!!!!
STILL NO FEEDBAC****!!
ITS BEING 4 DAYS NOW.
I'M GOING TO CHANGE NETWORKS, I CANT BELIEVE THE SERVICE IS SO POOR.
I LOADED NEW AIRTIME AGAIN, AND ONCE AGIN IT WAS TAKEN AWAY???
I'M SUBSCRIPTED TO ANYTHING OR HAVE ANY RUNNING PROGRAMS!!!!!!