1 reviews | Active since Aug 2016
Disappearing Data!!!!!!!
<p>I honestly cannot take the bad service at VODACOM anymore. Your call center agents are the most unprofessional and unhelpful staff ever . </p> <p> </p> <p>my data has been disapearing off my phone for the last couple of days for no apparent reason. i have called to be assisted only to be told that the fault is from their side telling me that my phone has a "V life/ line" connection or smething along those lines and that type of connection does use a lot of data however till now i still havent gotten any assistance and my phone is still using ridiculous amounts of data!!!!!!!!!! This is very frustrating and im thinking of terminating my contract with Vodacom as i cannot take it any longer.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
