OV
ODETTE V

1 reviews | Active since Oct 2011

22 Jun 2016, 13:18

DISAPPEARING DATA!!!!!!!

<p>I've got a data line with Vodacom which I don't use.I recently disovered that my data just disappears,now can someone tell me how on earth that happens if it's not an inside job?I never use that card so I wonder how long they've been doing this.The customer care department could not explain to me what happened to the data and just said that it disppeared!HOW CAN DATA JUST DISAPPEAR?????!!!!!!!WITHOUT ANYONE BEING ABLE TO TRACE WHAT HAPPENED????!!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply23 Jun 2016, 06:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,