EV
Elani V

1 reviews | Active since Sept 2015

01 Sept 2015, 20:38

Disappearing data

I have an ipad on a contract where I get 2 gig a month. Today is the first day of the month, I literally read an article on google and all my data was gone. It is NOT automatic updates that took place. How can something that you pay for just disappear like that? I am a student who is dependent on the internet. This is unacceptable and very inconvenient for me.

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Replies (1)
Vodacom
Vodacom's reply02 Sept 2015, 10:10
Official
Hello ElaniVogel,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Best regards,