disappearing bundles

<p>There service I am getting from Vodacom is terrible. I bought wife data bundle for R99 on the 25/10/2016 and till today when i try to go on the internet it shows that i am out ob bundles. I then checked my balance and this shows that the bundle is still there. I then called vodacom to explaine but they say they never got those funds on thier side so no bundle was purchased. My question is then why is this showing when i view my balance. The call centre lady told me to go to the shop and get assistance there. That stupid lady at Menlynmaine Vodacom says its PROBABLY my bank that did not release the funds(THEN WHY DOES THIS BUNDLE SHOW ON MY BALANCES). Vodacom please sort your **** out coz if its not network issues its this. I called my bank and they have advised that they did reliese the funds so they will have to confirm with you guys what happened to my bundle. Im not in the mood to play mediator btwn you and my bank so please SORT YOUR **** OUT. I am HIGHTLY disappointed but not suprised coz its not the first time you ***** me over </p>