1 reviews | Active since Sept 2017
Disappearing balances
I had about 70mb of data and about R170 about 5minutes ago and now I check my balances, I have no data bundles and my airtime is R149. Why is it that we no longer get any notification if we going low on data? Is it because Vodacom wants to keep on taking our airtimes and data bundles? Vodacom bring back my data and airtime.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,