1 reviews | Active since Dec 2010
Disappearing airtime from Vodacom prepaid
I have loaded my account with R55 on the 2nd of May 2018 and have spent a total of 5m15 on outgoing calls (I am on the 79c prepaid plan). I have a recurring data bundles that never depletes... Where have my money gone?! The mini statement only shows internet access at R0 charge.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team