YL
Yandiswa L

1 reviews | Active since Jan 2012

25 Jul 2017, 10:00

Disappearing airtime and data

<p>Good Day,</p> <p> </p> <p>I've been loading airtime and buying data, within a split second, it disappears, this started from saturday, I have had a similar experience in december and never got help when I called the customer service. Can someone please help me.</p>

0
Replies (1)
Vodacom
Vodacom's reply25 Jul 2017, 11:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team