Disappearing airtime and data

<p>Okay, I know what you are thinking, I know that cellphone's apps use background data, and I know that airtime/data gets taken quicker now with the speed of the Internet and what what, I've done my research. This is different, I've made sure, I've made double sure. This is a fact. My data and airtime disappeared. <br />Here's my story: it was the first of the month, my months airtime finally arrived, a whole R200. So I tried the data bundle option which is 1Gig for 14 days which costs R99. Pretty cool right? Yeah so this leaves me with R100 of which I would have bought another data bundle after this one had depleted. Now I'm sure everyone knows that once you have reached, let's say 24mbs or 10mbs, it will notify you for warning. Every single time, without fail, and once your bundle has been depleted, it will notify you as well. Well, not in this case. I had zero warning. Nothing. <br />Okay that was firstly. Now, secondly, I checked my data usage stats, I attached the picture in this complaint, I only used 200 something mega bites. <br />Only to find out that ALL, yes, all my data and airtime had disappeared. <br />Explain that! <br />I'm furious. <br />I have tried to contact vodacom customer care lines, to which, they are always busy. <br />So yes, I'm pretty upset.</p>