NM
Noxolo M

1 reviews | Active since Jan 2017

12 Jan 2017, 08:54

Disappearing airtime and data

<p>Vodacom had the audacity to use 347MB and R110 airtime in 2 hours!! I did not even receive a warning message that my data had depleted they just went ahead to use my airtime without warning! Such a shxty service and they busy telling me that one of my apps is consuming most of my data. Hello? I use these apps everyday why would it be any different today? </p>

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Replies (1)
Vodacom
Vodacom's reply12 Jan 2017, 11:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team