1 reviews | Active since May 2013
Disappearing airtime and data
Vodacom had the audacity to use 100MB and R42 airtime in 30minutes!! I did not even receive a warning message that my data had depleted they just went ahead to use my airtime without warning! Such a shuty service and they busy telling me that the internet is consuming most of my data. Hello? I use these apps everyday why would it be any different today? this is not the first time vodacom, and i am so fed up with your excuses,
and after my previous complaint regarding the WASP servises on my account, i again found new services on my number, really vodacom,, ??
its time for change
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
As per our communication sent to you, feedback has been provided.
Regards,
RM
Best regards,
As per our communication sent to you, feedback has been provided.
Regards,
RM
Best regards,
