VP
Vickay P
1 reviews | Active since Apr 2019
09 Feb 2020, 16:28
Disappearing airtime
Most times when I recharge airtime my balance is still 0airtime. So everytime I recharge i must buy airtime twice. One of which I don’t even gate to use. Nonsense network, and when i call they say they cant see what happened to my airtime. How is that even possible? Vodacom is just *****ing my airtime as always
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Vodacom's replyOfficial
10 Feb 2020, 08:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply10 Feb 2020, 08:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team