Disappearing airtime
<p>I'm on a contract. I receive R350 airtime at the start of each month. However, when I checked the balance this morning, 1 August 2017, the balance was R259, which I can't understand, as my mobile data was switched off during the night (as I do every night to ensure my data does not run out). Disappearing airtime and data are a regular problem with Vodacom and I have considered canceling my contract and suing this weak excuse for a network for breach of contract.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that I was unable to make contact with you.
Regards
Dc
Good Day
Kindly note that I was unable to make contact with you.
Regards
Dc