mA
mohammed A

1 reviews | Active since Mar 2011

11 Jan 2018, 21:09

Disappearing airtime

Hi, there is something wrong with my account. My airtime is disappearing or being used up very quickly. It also shows incorrect airtime balances from time to time

0
Replies (2)
Vodacom
Vodacom's reply12 Jan 2018, 06:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply15 Jan 2018, 13:49
Official

Dear Mohammed

Please be advised we have responded to you with feedback via SMS.

Regards,

RJ