KM
Keagile M

1 reviews | Active since Sept 2017

02 Oct 2017, 04:52

Disappearing Airtime

My monthly airtime was R200 and my recharge airtime was R28. Now my months airtime keeps on reducing yet I'm not making any calls. Vodacom stop being ******* and bring back my airtime.

0
Replies (2)
Vodacom
Vodacom's reply02 Oct 2017, 06:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply02 Oct 2017, 08:57
Official

Dear Keagile

Please be advised, feedback has been sent to you via SMS.

Regards,

RJ

Best regards,