1 reviews | Active since Mar 2017

31 Aug 2017, 19:44

Disappearing Airtime

I just checked my airtime two minutes ago and it was 150mb. Now I check my data and it's no longer there. Bring back my data Vodacom.

0
Replies (2)
Vodacom
Vodacom's reply01 Sept 2017, 06:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply01 Sept 2017, 07:11
Official

Good day,

As per our communication sent to you, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,
RM