Disappearing airtime
<p>I don't understand why Vodacom feels entitled to take my airtime when I don't immediately buy data. I bought R50 airtime. Went on the internet for exactly 3mins and it was on R0 then I get a message saying I've been paying since 7am when I only went on the internet at 12pm. My data is constantly disappearing when I haven't even touched my phone. I'm so tired of spending so much money. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team