MS
Marc S
1 reviews | Active since Jul 2011
21 Nov 2020, 09:20
Disappearing air time again
Don’t understand, an hour ago the App showed I had R100 airtime. Now it shows R0!!!!! How is this possible? Yesterday I had over a R100 airtime. This morning R0!!! I don’t understand. My data did the same. I do not use cell data for One Drive or iCloud!
Please help....
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
21 Nov 2020, 13:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Nov 2020, 13:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
27 Nov 2020, 10:12Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply27 Nov 2020, 10:12
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,
MS
Marc S's updateReviewer Update
27 Nov 2020, 10:22You know what, nonsense....
You give the same excuse every time!!!
I’ve had no missed calls and no voice messages.
This is your usual tactic.
Other of course than the one you used last time, telling me you in charge of Social media and can close and delete as you see fit and I can complain as much as I want!!!!
You give the same excuse every time!!!
I’ve had no missed calls and no voice messages.
This is your usual tactic.
Other of course than the one you used last time, telling me you in charge of Social media and can close and delete as you see fit and I can complain as much as I want!!!!
MS
Marc S's update27 Nov 2020, 10:22
Reviewer Update
You know what, nonsense....
You give the same excuse every time!!!
I’ve had no missed calls and no voice messages.
This is your usual tactic.
Other of course than the one you used last time, telling me you in charge of Social media and can close and delete as you see fit and I can complain as much as I want!!!!
You give the same excuse every time!!!
I’ve had no missed calls and no voice messages.
This is your usual tactic.
Other of course than the one you used last time, telling me you in charge of Social media and can close and delete as you see fit and I can complain as much as I want!!!!
MS
Marc S's updateReviewer Update
28 Nov 2020, 17:06?????????
MS
Marc S's update28 Nov 2020, 17:06
Reviewer Update
?????????